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Associate,Group Implementation


Job Number:24946281
Company Name:Standard Life
Job Category:Insurance
 

Associate,Group Implementation
Associate,Group Implementation


Req. #: 12229
Division: GROUP-INS
Department: Implementation & Mtce Mgmt
Location: Montreal, QC CA
Job Status: Temporary Full-time
Grade: A5
Category: Group Insurance - Health & Wellness
Description:

As part of the national unit of the Group Implementation team, this role's incumbent effectively proceeds with the implementation and amendment of New Business and Modification files in the various administration and claims platforms. By providing quality and timely services when implementing and amending Group Insurance solutions in various administration and claims platforms for new and existing clients, the business outcome of this team has a direct impact on sales objectives and profitability and retention targets. These functions contribute to strengthening relationships with clients and advisors.
* Effectively proceeds with the implementation and amendment of New Business and Modification files in the administration, claims and disability systems, with respect to the plan design and employee details and in accordance with the established turnaround time and quality standards.
* Prepares the appropriate documentation to provide our external providerTELUSwith complete plan design details for Health and Dental benefits and for Drug Card services on New Business and Modification files. Coordinates withTELUSto ensure such details are processed within the established turnaround time.
* Proceeds with the implementation and the amendment of financial arrangement details forASO,HSAandCOST-PLUSagreements, with respect to claims, commissions, fees and particular taxes within the integrated administration system.
* Reviews the various systems error messages to detect any inaccuracy of data.
* Creates the adequate parameters to properly manage the cashing, collecting and reporting activities for the self-management block of business.
* Responds in a timely manner to any communications related to the plan design, members and dependents information from our external providerTELUS.
* Promotes team spirit, recognition and a positive attitude focused on customer service and Total Customer Satisfaction.
* Identifies, implements and maintains controls to mitigate financial and operational risks. Ensures compliance with regulatory requirements and internal UIREMENTS
* Bachelor degree in Business Administration or a related field, or college diploma (DCS) in Administration.
* Two to three years’ experience in group insurance or equivalent experience.
* Bilingual

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