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Working as an Individual Responsible User (IRU) Representative, you will be responsible for activating and upgrading IRU customers of existing, contracted AT&T business customers. You will have the opportunity to develop relationships with local and national business to business (B2B)/sales departments to help develop and drive IRU business.
Additional Responsibilities:
Responsible for meeting assigned sales goals
Communicate progress with B2B/sales management and provide full support to assigned accounts
Attend B2B Team meetings
Accompany B2B representatives to clients
Gain the trust of the client
Gain the trust of the B2B teams for more account relationships
Resolve escalation issues quickly
Establish table/vendor days onsite to offer our products
Fulfill and deliver orders within 24hrs
Bring store representatives to vendor days for additional support where needed
Partner with Advanced Business Solutions (ABS) organization to drive IRU customers to retail locations
Qualifications
Required Qualifications:
Two years retail sales experience
Excellent sales skills and demonstrated ability to meet or exceed performance standards
Excellent negotiating skills
Willingness to work on commissioned pay
Willingness to have a sales quota
Willingness to handle rejection from customers
Ability to clear a driver's license check, background check and drug test
The successful candidate will be able to perform the following with or without reasonable accommodation:
Ability to lift up to 30 pounds during event set up.
Ability to work flexible hours, including evenings, weekends and holidays
Ability to work away from the retail store approximately 4 days a week
Ability to operate a personal computer, wireless equipment, copier and fax
Desired Qualifications:
Three or more years retail sales experience
Outside sales experience strongly preferred
Strong time management skills
Superb telemarketing, account planning and cold calling experience
Effective communication, presentation and interpersonal skills
Strong organizational skills with attention to detail
Familiarity with wireless terminology preferred
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
