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Auto Physical Damage Claims Representative
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| Job Number: | 23458231 | | Company Name: | SECURA Insurance | | Job Location: | Okemos, MI US | | Job Category: | Insurance |
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Auto Physical Damage Claims Representative
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Auto Physical Damage Claims Representative
Job ID: 1371
Location: US-MI-Okemos
Posted Date: 3/26/2010
Category: ..
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More information about this job:
Overview:
Reach an agreed price with body shops by using CCC Pathways to rewrite estimates.
Responsibilities:
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Investigate, negotiate, and settle claims within set service standards.
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Serve as a resource for CSRs, Senior CSRs and Tech Specialists, and aid in career development and training by co-adjusting files.
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Establish and monitor reserves to adequately reflect the exposure, making appropriate changes as files develop.
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Participate in catastrophe teams, as needed.
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Focus on superior customer service for all internal and external customers.
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Assist in agency management by providing feedback to Underwriting.
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Examine policy coverage forms and other records to determine insurance coverage.
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Interview and correspond with insureds, agents, claimants, witnesses, and police.
Qualifications:
Essential:
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One to three years of auto physical damage estimating experience.
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Good keyboard/PC skills.
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Understanding of claims laws and coverages.
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Ability to work in a fast-paced environment.
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Excellent verbal and written communication skills.
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Topnotch organization and prioritization skills.
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Excellent problem-solving and negotiation skills.
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Superior customer service and team skills.
Preferred:
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AIC, CPCU, CIC or ARM designations (or actively pursuing).
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Certificate in General Insurance (or actively pursuing).
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College degree (or actively pursuing).
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