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Claims Examiner / Control Adjuster


Job Number:22051896
Company Name:SCM Insurance Services
Job Location:Toronto, ON CA
Job Category:Insurance
 Updated: 2/15/2010

Claims Examiner / Control Adjuster
Role Summary:

Act as Control Adjuster for various national accounts which involves providing prompt, fair, quality claims service to clients.

Competencies required to succeed:

-Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
-Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
-A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
-Strong analytical, problem solving and organizational skills
-Demonstrated ability to be proactive in identifying and implementing solutions
-Proven ability to multi-task in a fast paced and demanding environment

Responsibilities:

-Adjust /examine liability/Auto/Bodily Injury claims
-Direct Field Adjusters on task assignment investigations
-Settle claims directly with claimants or their representatives
-Administer claims payments/settlements through trust accounts
-Liaise with all stakeholders to insure clients needs are met

Education, knowledge and experience required:

-University degree/College diploma or combination of education and equivalent business
-CIP designation
-Minimum of 5 years experience in Liability, Auto, and Bodily Injury adjusting