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For your reference, we have included the original job posting below.
Customer Service Representative
Job Number:
25773126
Company Name:
MassMutual Financial Group
Job Location:
Enfield, CT US
Job Category:
Insurance
Customer Service Representative
Operations Support Specialist Chartered in 1851, Massachusetts Mutual Life Insurance Company (â?oMassMutualâ?? or the â?oCompanyâ??) is a leading mutual life insurance company that is run for the benefit of its members and participating policyholders. The Company has a long history of financial strength and strong performance, paying dividends to eligible participating policyholders every year since the 1860s. MassMutual is headquartered in Springfield, Massachusetts and its major subsidiaries include OppenheimerFunds, Inc., Babson Capital Management LLC, Cornerstone Real Estate Advisers LLC, Baring Asset Management Limited and First Mercantile Trust Company. MassMutual Financial Group (â?oMMFGâ??) is a marketing name for Massachusetts Mutual Life Insurance Company and its affiliated companies and sales representatives. MMFG is a global, diversified financial services organization providing life insurance, disability income insurance, long term care insurance, retirement/401(k) plan services, annuities, investment management, mutual funds and trust services to individual and institutional investors. With whole life insurance as its foundation, the companyâ?Ts strong and growing network of financial professionals helps clients make good financial decisions for the long-term. MassMutual, or its subsidiaries, also have operations in Asia, Europe and Latin America. MassMutual has maintained some of the highest financial strength ratings in any industry, and is committed to maintaining a position of preeminent financial strength by achieving consistent, long-term profitable growth. In total, MassMutual worldwide insurance in-force was $532 billion at the end of 2009, and assets under management were $420 billion. Premium and other deposits totaled $27 billion for 2009. MassMutual is ranked 135 on the Fortune 500 list and was also named one of Fortunes â?oMost Admiredâ?? companies. To Be Discussed With Recruiter MassMutual is an Affirmative Action/Equal Employment Opportunity Employer (M/F/V/D). Reviews requests for exceptions to standards and administrative operational procedures and decides appropriate action. Handles complex problem resolution. Consults with appropriate resources to determine and evaluate situations to identify action required and makes recommendations. Prepare and makes recommendations, from a Divisional/cross-Divisional business perspective on the feasibility of implementing new or revising existing business operating systems; bases decisions on analysis, experience and judgment. Initiate and influenc
