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Inside Claims Specialist- Auto Liability Non-Injury - Keene
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| Job Number: | 36799593 | | Company Name: | Liberty Mutual | | Job Location: | Keene, NH US | | Job Category: | Insurance |
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Inside Claims Specialist- Auto Liability Non-Injury - Keene
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Title: Inside Claims Specialist- Auto Liability Non-Injury - Keene
Location: US-NH-Keene
Other Locations:
Advance your career at Liberty Mutual - A Fortune 100 Company!
Are you looking for an opportunity to join a claims team with a fast growing company that has consistently outpaced the industry in year over year growth? Liberty Mutual has an excellent claims opportunity available. As an Inside Claims Representative you will review and process simple and straightforward claims within assigned authority limits, consistent with policy and legal requirements. In this busy and fast-paced environment, your organizational skills and ability to stay calm and focused will be put to good use. In addition to a wide range of benefits, as an employee, your insurance education and training are paid by Liberty Mutual.
Responsibilities:
* Manages claims handling and resolves the most complex claims as assigned. Evaluates liability, coverage and settles claims within prescribed procedures and authority.
* Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims. Responds to various written and telephone inquiries including status reports.
* Requires frequent coverage research and analysis resulting in final coverage decision.
* Evaluates loss details for additional parties to be notified or involved in the claim, such as Total Loss, PIP/Med Pay, Subro, Rental, SIU, Legal. Split the file as needed
* Reports coverage denials to manager.
* Negotiates coverage and liability decisions with insured, claimant, claimant carrier.
* Ensures payments processed as needed, or releases payment once liability decided.
* May assist with training and mentoring other claims handlers.
* Special assignments or projects as assigned.
* Performs other duties as assigned.
Requirement:
* Bachelor's Degree or equivalent experience
* two or more year's auto non-injury claims handling experience.
* Customer Service experience preferred.
* General knowledge of contract language, including regulatory and policy differences, legal liability and general insurance policy coverage.
* Excellent oral, written and interpersonal communication skills, and the capacity to multi-task in a structured work environment, are required.
* Excellent telephone communication skills, as well as typing skills required.
* Addresses conflict calmly, directly and diplomatically. Treats others with respect, even under difficult or heated circumstances.
* Licensing required in some states
Benefits:
* Career advancement through our promote from within philosophy
* Outstanding benefits including 401K (company match) and company paid pension plan
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K and retirement plan, Accidental death & dismemberment insurance, Credit Union membership, Dental coverage, Dependent life insurance, Disability insurance, Discounts on automobile and homeowner's insurance, Employee life insurance, Long-term care insurance, Medical coverage, Paid time-off, Pay-for-Performance, Reimbursement accounts, Tuition reimbursement, Vision care coverage, and Work/Life resources.
Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.
We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
We believe our employees take pride in knowing that they help people live safer more secure lives everyday.
Responsibility. What's your policy?
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