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Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns ...
This position requires flexibility for evening hours and weekends as well as being apart of an on-call rotation.
The Technical Analyst will maintain existing workflows and systems as designed by our Engineering team. They will act as liaison between our product development teams and engineering teams, aligning product requirements with workflows designed to deliver on stated goals. The Technical Analyst will ensure that our company is delivering on agreed upon contractual obligations with our video distribution partners. They will monitor and troubleshoot production workflow components, system infrastructure issues, and take timely action to solve and/or properly escalate issues. They will regularly provide technical reports of production service issues. This is a project position with an estimated length of 1.5 years.
Responsibilities
Diagnose complex video acquisition and distribution problems related to web, tablet, phone, game console, and other platforms
Perform maintenance on related systems
Recommend system changes that introduce efficiency
Reduce system failure by recommending changes, and in some cases, implementing changes with little supervision
Basic Qualifications
Minimum of 5 years of digital video acquisition and distribution or related experience, including a minimum of 2 years experience with Internet video related technologies
Experience in a technical role operating and maintaining high availability, internal and/or public-facing Internet services
Ability to interpret and act upon alerts presented by various monitoring systems
Ability to work is a fast-paced and sometimes stressful 24 x 7 news organization
Verbal and written communication skills are critical
Must have excellent leadership, interpersonal and motivational skills
Preferred Qualifications
Degree in computer science or related program from a College, University, Technical School or comparable is desired
Experience with Video encoding for web, mobile, tablet, and game consoles
Experience with CDN technologies
Understanding of TCP/IP network architectures
System administration background (LINUX/UNIX/Win Server 2003/2008) is a plus
Required Education
Minor/Major in engineering or computer science or equivalent experience
