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The Claims Examiner receives and assigns new assignments while examining reports from field adjusters and providing direction. This involves reporting to insurer as required, requesting payments within authority and maintaining bordereau reports. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. You are committed to providing exceptional customer service and will do all that is required to ensure that a consistent, high quality product is delivered to the client.
Competencies required to succeed:
Advanced communication skills including:
-Effective written skills including those of a technical nature -Effective oral skills, with ability to communicate effectively with internal and external clients. -Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. -Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
Education, knowledge and experience required:
-A combination of education and experience equivalent to a University degree with minimum 3 year’s experience examining property and liability files. -Adjuster’s license, CIP or currently enrolled in institute courses to obtain CIP designation. -Understanding of and ability to interpret policy wordings
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