Service Agent

Service Agent

Responsibilities
JOB SUMMARY:

Responsible for servicing and inspecting rental vehicles for customer use, transporting vehicles from servicing area to customer pick-up, maintaining gas logs on vehicles and maintaining cleanliness of work area.


RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
1. Clean and service rental vehicles for customer use (including washing, fueling, gassing, adding air and fluids and associated preparations); review inspection checklist to ensure vehicles are properly prepared and meet quality criteria.

2. Transport customers to and from the rental center as required.

3. Locate and deliver vehicles to appropriate locations as directed.

4. Sweep and clean service area and maintain equipment, tools and adequate cleaning supplies.

5. Maintain gas logs and other logs as requested by management.

6. Inspect and park valet cars as directed.

7. Coordinate and inspect vehicles for internal and external damage, arrange for repairs as needed and prepare vehicles for turnback.

8. Perform related responsibilities as required or assigned.
Qualifications
REQUIRED QUALIFICATIONS:
Knowledge and Skill
• Good communication and interpersonal skills.
• Ability to operate large shuttle vehicles.
• Ability to operate vehicles in a safe and courteous manner.
• General knowledge of automobile mechanics with the ability to pay attention to detail.
• Ability to write clearly and concisely.
• Ability to understand and follow oral and written directions.
• Ability to present a professional, enthusiastic attitude through effective communication skills to promote a positive impression of Dollar to customers and employees.


Required Education/Experience
• High School Diploma or Equivalent preferred.
• Previous work experience preferred.
• Valid driver's license as required by state.
DTAG Marketing Statement
Dollar Thrifty Automotive Group, Inc., a Fortune 1000 company and leader in the rental car industry, has its corporate headquarters in Tulsa, OK. We respect and value our employees, and recognize that they are the key to our success. We strive to provide a positive work environment and recognize and celebrate our achievements.
Equal Employment Opportunity
Dollar Thrifty Automotive Group, Inc. is an equal opportunity employer and will not discriminate on the basis of race, color, religious creed, national origin, ancestry, age, gender, disability, medical condition or marital status or other protected status.
Closing Statement
Thank you for your interest in Dollar Thrifty Automotive Group, Inc. We appreciate your visit to our Career Site. If you have interest and would like to be considered for any of our career opportunities, please apply on-line.