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As aCommercial Casualty Claims Specialist with Colorado Casualty, you will help people resolve problems and live safer more secure lives. You will get the opportunity ...
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For your reference, we have included the original job posting below.
Sr. Field Appraiser
Job Number:
26924845
Company Name:
Esurance
Job Location:
Denver, CO US
Job Category:
Insurance
Sr. Field Appraiser
Sr. Field Appraiser
Location: US-CO-Denver Job ID: 3580
Posted Date: 8/27/2010
Apply for this job:
Your application choices are: * Apply for this jobonline * Send your resume as an attachment viaemail * Refer a friend to this job More information about this job:
Overview:
Writes estimates and assessing repairs/estimates for first and third party vehicles in their assigned area to ensure accuracy and compliance per Esurance and industry standards.
Responsibilities:
* Utilize the following systems: Pathways/CCC and Process Claims to download, upload, and review estimates
* Inspects vehicles based on Esurance guidelines
* Utilizes digital photography to document all material damage for the file, in addition to documenting vehicle identification, condition, mileage, options for total losses
* Properly document files to include all key activities regardingdamages, estimates and repairs
* Creates appraisals for moderate to severe damages with little to no assistance from management
* Resolves internal and external customer inquiries
* Explains repair processes to customers and shops to include sheet metal repair/replacement, frame repair/replacement, refinish processes and mechanical operations
* Uses P-pages in Pathways to reference proper repair processes
* Complete repair estimates in the field using various computer based estimating systems
Qualifications:
* Detail-oriented with strong organizational skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently
* Demonstrated ability to manage relationships with both internal and external customers
* Demonstrated ability to work effectively under pressure, independently, and within a collaborative team oriented environment using sound judgment in decision-making
* Excellent communication skills both oral and written with strong analytical skills
* Excellent customer service and negotiations skills
* Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, and Word) and claims related software programs
* Must be able to travel daily within assigned geographical areas
Experience / Education:
* Bachelor’s degree in business administration, a related field, and/or equivalent education required
* Five years of estimating and/or claims handling experience required
* ASE’s B6 Coll: Estimating preferred
* I-CAR training courses preferred
Physical Demands and Work Environment: Representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to operate a PC and sit for extended periods of time. Must have physical dexterity to inspect vehicles thoroughly (stand, kneel, and lift up to 30lbs). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
